Wallace Sewell
About Wallace Sewell
Established in 1992 by Harriet Wallace-Jones and Emma Sewell, Wallace Sewell is a renowned British design studio celebrated for its innovative woven textiles. With studios in London and Dorset, and production at a family-run mill in Colne, Lancashire, the company seamlessly blends traditional craftsmanship with contemporary design. Their vibrant, geometric patterns have graced everything from fashion accessories to upholstery for London's transport system, and their products are available in over 400 stockists across 25 countries.
Shipping Challenges Before World Options
As Wallace Sewell's international demand grew, managing global shipping became increasingly complex. The team faced challenges in selecting the most efficient courier services for diverse destinations, handling customs documentation, and ensuring timely deliveries while maintaining cost-effectiveness. The manual processes were time-consuming and prone to errors, impacting overall efficiency.
The World Options Solution
In 2023, Wallace Sewell partnered with World Options franchisee Robby Abuaita to address their shipping challenges. World Options provided access to various leading courier services, including DHL, FedEx, UPS, and TNT, allowing Wallace Sewell to compare and select the best options for each shipment.
The integration of the World Options portal into Wallace Sewell's website and backend systems automated the entire shipping process—from order placement to label generation and customs documentation.
Results and Benefits
Efficiency Gains: Automating the shipping process reduced manual entry, minimised errors, and accelerated order fulfilment.
Cost Savings: Access to competitive rates through World Options' bulk-buying power led to significant shipping cost reductions.
Improved Customer Experience: Faster processing and reliable deliveries enhanced customer satisfaction and loyalty.
Customs Compliance: Expert assistance with international shipping documentation minimised delays and ensured smooth customs clearance.
The Account Manager
Our Franchisee, Robby Abuaita, ensures a seamless delivery for all his customers, including Wallace Sewell Ltd.
