by Angela Delaney

'Tis the Season to Be Jolly

This year we’ve quoted, booked, raised, queried, invoiced, tracked, returned and more importantly delivered millions of courier shipments across the globe for UK businesses. We’ve launched new carriers, new support tickets, improved our shipping portal, launched a new freight desk, all to improve the service we provide.

WE JUST WANT TO SAY...THANK YOU!

To all our customers, from the Warehouse Managers, Receptionists, Office Administrators, Business Owners, Sales Executives, Office Managers, Logistics Workers, Freight Forwarders, Online Retailers, Account Managers and more who use World Options.


SEASON'S GREETINGS FROM... FRANCHISE SUPPORT

Introducing from left: The undercover CEO’s running the show

  • Trevor Wong – Office Support Assistant - “Tuck shop money swindler"
  • Bernie McAskill – P.A to the Directors - “Lovin Life"


CUSTOMER SUPPORT

Introducing from left:

  • Sam Lord – Freight Desk - "Freight Guru"
  • Dave Holt – Customer Support – AKA Liam Gallagher. Most likely to say “You’re My Wonder-wall”
  • Lauren Pearson Customer Support - "The Newbie, probably thinks we're all a little bit mental"
  • Jodie Burke – Customer Support - The loudest kid on the block & AKA Forest Gump “Always on the run”
  • Jen Tillotson – Senior Customer Support Manager – AKA “Whip Cracker, gets stuff done"
  • Layla Cummings - Customer Support - “Selfie Queen & Future Instagrammer”
  • Janette Derbyshire – Franchise Support Manager - “Nothing fazes this lady”
  • Emma Mcleister - "Newbie & A Fast Learner"
  • Mark Collins – Customer Support - “Loves hot chillies haha”
  • Rachel Taylor - Customer Support - "Super duper mum"


accounts & credit control

INTRODUCING FROM LEFT:

  • Oliver Woods – Accounts - “Burnley Supporter”
  • Wendy Smethhurst – Credit Control Supervisor - “Wants your money and a Pina colada”
  • Kim Bowe – Accounts - “The singing accountant, much to the annoyance of her colleagues”
  • Katie Lamb – Accounts - “Always cool and calm”
  • Dave Bartholomew – Invoice Query - “The secret assassin”
  • Steph Gore – Credit Control Manager - “Dislikes photoshoots”
  • Rosey Shabbir – Credit Control “Chatty smiley newbie”
  • Rachel Collins - Credit Control - "Money Chaser"
  • Claire Fairley – Credit Control "Newbie and debt chaser"


I.T, MARKETING & FRANCHISE DEVELOPMENT

INTRODUCING FROM LEFT:

  • Adam Dique – I.T Support - Most likely to say ‘Computer Says NO”
  • Brett Beresford – Franchise Operations Director - “Future Britain's Got Talent Contestant”
  • Leland Mayall – Franchise Development Director - “Supports some unknown football team”
  • Angela Delaney – Marketing Manager - “The one putting everyone through this photographic hell”
  • Stewart Butler – CEO & The Big Boss Man - “Says he hates Christmas, we think otherwise”
  • Richard Ormerod – Franchise Training Director "AKA Tom Cruise, no mission is impossible"
  • Shahzad Akram – SEO Specialist, “It's all about web links for Shaz”
  • Lance Grew – I.T Director “Clever Clogs ”so clever no-one knows what he’s talking about"


WHEN SHIPMENTS GO WRONG... :(


WHEN SHIPMENTS GO RIGHT...WOOP :)


FROM OUR FRANCHISE TEAMS & ACCOUNT MANAGERS ACROSS THE UK

THANK YOU & SEASON'S GREETINGS TO YOU ALL!

Become A Customer