Senior Customer Service Manager Customer Support
Jen has an impressive 21 years’ experience in the freight and shipping industry, and joined World Options as a member of the customer service team. Her ability to resolve issues, along with a natural skill for finance and accounts accuracy, soon saw Jen promoted to the accounts department where she was a key member of the team. Jen has recently been promoted to Senior Customer Services Manager, supervising the overall team from a strategic and operations level. She is always helpful, managing members of staff with patience and care. Praised and liked by franchisees her friendliness and smart wit.
- Experience: 21 years in the freight / shipping industry
- Joined World Options in: 2002
- Fun, approachable and likes a bit of banter