Always happy to help customers with a friendly and easy-going personality, Charlotte enjoys working on complex customer service queries and seeing them resolved right through to the end. She prides herself on finishing projects to a high standard and providing the best support and service to both franchisees and customers. She enjoys building and maintaining positive relationships with customers, carriers and franchisees.
- Qualifications: Level 3 Teaching Assistant qualification
- Experience: 2 years' customer service
- Joined World Options in: 2017
- Quirky with a unique sense of humour