WHAT OUR CUSTOMERS SAY ABOUT US http://uk.worldoptions.com/case-studies/libby
As a business owner you need to be able to deliver a service that is both efficient and cost effective for your customers. In addition to this, you need to ensure that you aren’t spending all of your time obtaining various quotes from different shipping companies.
The World Options online portal is a fantastic tool for busy people who don’t have time to spend comparing costs and services. Simply type in what you need and have the best prices and services delivered to you within just a few clicks. Because you need to ensure that you are getting the best price possible, using the services of World Options means that you benefit from the discounts that we can offer.
Customer service is key, especially when the buck stops with you. You need to ensure that if there is a problem there is someone on the end of the phone or email that can help. At World Options we have a dedicated customer service team that are there to help business owners deliver the services that their customers expect.
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At World Options we are not a faceless, phoneless organisation with no one available to speak to. We pride ourselves in assisting our customers. That’s why you will be assigned to a dedicated International Shipping Consultant to assist you and demonstrate how to book shipments. In addition to this, we have a team of helpful Customer Support Centre staff just a phone call away should you need to speak to anyone about your shipment.
We have streamlined our billing system so all your transactions and invoices are processed in one system no matter which carrier you choose to ship with. This frees up your administrative time so you can focus on doing your job.